Early versions of Windows 95 or NT did not include the component so you will
need to download and install it. Instructions can be found in
knowledgebase article 140980 provided by Microsoft.
All newer versions of the MS Windows operating systems include the component
on the installation CD so it can be installed directly from the control panel.
The Windows XP "fax and image viewer" which displays TIFF images is built
into the OS. You do not need to install it.
You may also install the AlternaTIFF viewer at this link.
Just follow the instructions provided on the website to download the ActiveX control for
Internet Explorer. If you have already installed Alternatiff and it is not working, first
try to reactivate it by selecting this Link.
QUICKTIME includes a
plugin viewer for the www browser which is installed but doesn't advertise it's
presence. It can be identified by a blue circle appearing for a moment
in the viewer window. If you choose to un-install QUICKTIME you must shut down
the web browser before un-installing and select the "remove all" option
when the application prompts to remove the application.
The latest version of QUICKTIME (version 6.5) has a feature which will
allow you to specify which image types should be associated with the application.
If you want QUICKTIME to remain on your system
install the latest version,
then configure it to not associate with TIFF still images. You configure it
by right clicking the Quicktime Icon on the taskbar, select "Quicktime Preferences"
select "File Type Associations" from the pulldown menu, select the "File Types"
button, click on the "+" sign to the left of "Images - Still image files", uncheck
the box for "TIFF image file" and hit the "Apply" button.
Another problem which is experienced frequently is actually a Microsoft
Microsoft patches to the WIN9x, NT and 2000 operating systems distributed in
2002 broke the viewer operation. This is discussed in
Microsoft Article 325192. A workaround was provided in
If the www browser has been displaying images but suddenly stops working you
might want to try removing cached temporary internet files. We have experienced
incidents where Microsoft IE does not clean up the temporary files correctly
when they are opened by an external application like a TIFF viewer.
Eventually, the cache limit is reached and the browser won't allow additional
files to download. You can remove these files by selecting from the pulldown
menu at the top of Internet Explorer "Tools", "Internet Options", and hitting the
"Delete Files" button. You can hit the "Settings" button and change the
setting to "Every visit to the page" to reduce the potential for this problem.
You can also use /cgi-bin/docbare.exe?Folder=wrnum#
to create a list of documents to download (this application does not
generate other links, just links to documents). It can be used in
conjunction with wget to download a template file which does not need
to be edited before using the template file to download images in the folder.
DOCBARE can also be used to create local links to documents organized
as a folder. Add &Local=YES to the end of the URL above to
create a web page listing of documents with links which are at the local
machine level (there is no path to documents, just the file name).